Terms and Conditions2016-11-21T16:48:28-04:00
All of our parts and accessories are returnable and refundable. You MUST contact us within 30 days of the shipment date in order for us to accept a return. The item in which you are returning MUST be unused, uninstalled, in the original condition, and in the original packaging. To begin the return process you MUST contact us to obtain an RA number and RA form (if applicable) prior to sending the item back. Returns will be jeopardized at the customer’s expense if they are sent back without a return authorization number. All returned items are subject to a restocking fee of up to 20%. Labor, installation, surcharges or any other applicable fees from the original purchase are non-refundable. If you are returning an item due to an error caused by Mountain Power Performance or its business partners (i.e., damaged or defective items, incorrect part shipped, etc.), we will cover all freight charges on the replacement items. If you are sending an item back, we recommend using a service with tracking and signature confirmation. Refunds will be credited back using the method you used to initially pay for the item less any applicable restocking fees. Refunds will be credited within 7-10 business days after the item has been received back to our warehouse and inspected. If you have any questions or concerns regarding the return of an item please feel free to contact our Returns Department 828-989-5153.
 
WARRANTY AND SHIPPING POLICY:
Most of our products are covered by Manufacturer’s Warranties that cover the merchandise for a certain period of time after your purchase. Mountain Power Performance will in no way accept responsibility for parts covered by a manufacturer’s warranty. Check the documentation that you received with the merchandise for more information regarding the product warranty policy. All returned items will be inspected for warranty eligibility. We or the manufacturer will replace, repair or refund the product based on our findings. Inbound freight must be prepaid by the customer to one of our distribution centers for warranty inspection. NO LABOR COSTS are covered for any part sold by Mountain Power Performance. All shipments should be inspected at the time of delivery. Mountain Power Performance is not responsible for products that have been damaged during shipping.

 

Emissions Warning!

Certain products are not legal in the state of North Carolina for use on any pollution controlled vehicle.

CERTAIN PRODUCTS MAY BE CAPABLE OF DISABLING ALL OR PART OF THE EMISSIONS SYSTEM ON CERTAIN VEHICLE APPLICATIONS, WHEN SELECTED BY THE END USER TO DO SO. EMISSIONS REMOVAL IS NOT LEGAL ANYWHERE WITHIN THE USA, UNLESS THE VEHICLE IS NOT REGISTERED WITH THE DIVISION OF MOTOR VEHICLES, AND IS BEING USED SOLELY AS A COMPETITION RACE VEHICLE. BY SELECTING ANY SETTINGS THAT CAN ALLOW REMOVAL OF EMISSIONS EQUIPEMNT, YOU ACCEPT ALL RISK AND LIABILITY ASSOCIATED WITH ITS USE, AND AGREE TO THE FOLLOWING TERMS AND CONDITIONS.

1.All settings or calibrations that may allow emissions removal are intended and developed for off-highway, organized, sanctioned, closed-course RACE/COMPETITION USE ONLY! Any other use, on ANY road, public or private, within the USA, is STRICTLY PROHIBITED.
2.Mountain Power Performance insists that you do not select any calibrations or settings if this vehicle has been registered or certified for highway use within the USA.
3.This product when used incorrectly may violate local, state, and federal laws pertaining to emissions, traffic, registration, and safety.
4.Use of this product may damage or destroy mechanical and/or electrical components of this vehicle.
5.Use of this product may void or nullify the vehicles factory warranty.
6.User understands that motorsports are dangerous, and that installation of this product may subsequently require special driving skills or techniques to safely operate the vehicle.
7.User assumes sole responsibility for the safe, proper, and legal use of the vehicle at all times.
8.The purchaser and end user releases, indemnifies, discharges, and holds harmless Mountain Power Performance from any and all claims, damages, causes of action, injuries, or expenses resulting from or relating to the use or installation of this product that is in violation of the terms and conditions on this page, the product disclaimer, and/or the product installation instructions. Mountain Power Performance will not be liable for any direct, indirect, consequential, exemplary, punitive, statutory, or incidental damages or fines cause by the use or installation of this product.

Warning!

Before allowing you to access any settings or calibrations that may allow emissions removal, you will be asked by the tuner to electronically agree to the terms and conditions listed above. By electronically agreeing to the terms and conditions, you are certifying that you are aware of and assume all risk, liability, and consequences that may arise from its use. USE AT YOUR OWN RISK!